At HYPP, we want you to be delighted with your purchase. If for any reason you’re not satisfied, please review our return and refund guidelines below.

1. Returns

Returns are accepted within 7 days of delivery.

The item must be unused, in its original packaging, and in resellable condition.

To initiate a return, contact us at ashusarees@gmail.com
or WhatsApp +91 8010003100 with your order details and reason for return.

Once approved, we’ll share the return shipping instructions.

2. Non-returnable Items

For hygiene and safety reasons, certain items like opened educational kits, electronic toys, or customized products cannot be returned.

3. Refunds

After receiving and inspecting your return, we’ll notify you about your refund approval.

Approved refunds are processed to your original payment method within 5–7 business days.

Shipping charges are non-refundable unless the product arrived damaged or defective.

4. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or full refund.

5. Cancellations

Orders can be cancelled before dispatch by contacting our support team. Once shipped, the standard return process applies.